Dental Receptionist/Assistant

Job Summary

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will work along side other front office staff and serve as one of the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures, and experience handling electronic dental records. The Dental Receptionist will play a vital role in ensuring smooth patient flow and maintaining a welcoming environment for all visitors.

Duties

• Greet patients and visitors warmly, providing excellent customer service at the front desk
• Schedule, confirm, and reschedule patient appointments using Tracker
• Manage multi-line phone systems to answer inquiries, route calls appropriately
• Verify patient insurance information
• Collect payments, process insurance claims, and handle billing procedures efficiently
• Ensure the reception area is tidy, welcoming, and well-stocked with necessary supplies

Experience

• Prior experience as a Dental Receptionist or in a dental office setting is highly preferred
• Experience working with electronic dental records systems such as Tracker is essential
• Strong knowledge of medical terminology relevant to dental care is advantageous
• Office experience in a medical or dental environment demonstrating proficiency in front desk operations
• Familiarity with multi-line phone systems and administrative procedures in a fast-paced setting
• Excellent organizational skills combined with the ability to multitask effectively in a busy office environment

This role offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, attention to detail, and excellent communication skills to thrive in this dynamic position.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Work Location: In person