Dental Administrator - York Lanes Dental

About us:

York Lanes Dental is conveniently situated at the heart of York University’s North York campus, near Keele and Steeles. If you're seeking a dental practice with a prime location and a comprehensive range of services, you’ve found the right place!

We warmly welcome patients and families from both York University and the surrounding community. At York Lanes Dental, we offer a wide array of services, including general dentistry, cosmetic dentistry, implant dentistry, sedation dentistry, Invisalign®, gum grafting, and much more to cater to all your dental needs.

Our commitment to excellence extends to embracing the latest in dental technology, ensuring our patients receive top-quality care with the most advanced methods. Our state-of-the-art equipment includes CEREC, digital x-rays, digital dental impressions, and dental lasers.

We’re proud to offer our dental services in multiple languages, including English, Hindi, Punjabi, Korean, Hungarian, Italian, Twi, Farsi, and Arabic.

Schedule: Full-Time

Tuesday & Thursday (8:00-8:00)

Wednesday (12:00-6:00)

Friday (8:00-6:00)

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Minimum 1 year of Dental Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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