Dental Administrator/Receptionist

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office by providing excellent customer service, managing patient records, and facilitating communication between patients and dental staff. This position requires a friendly demeanor, expert attention to detail, and the ability to handle various administrative tasks efficiently and under pressure.

Responsibilities

• Greet patients as they arrive and assist them with check-in procedures.
• Schedule appointments and manage the dental office calendar using Dentrix software.
• Maintain accurate patient records and ensure electronic medical records are up to date.
• Answer incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary.
• Process patient payments and manage billing inquiries.
• Communicate effectively with dental staff to coordinate patient care and treatment plans.
• Handle administrative tasks such as filing, printing, auditing schedules, and maintaining office supplies.
• Utilize dental terminology to assist in patient communication and documentation.

Qualifications

• Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred and a great asset.
• Familiarity with Dentrix software is highly desirable.
• Knowledge of medical terminology related to dentistry is essential.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Proficiency in managing electronic medical records and other office technologies.
• Prior experience working with front desk operations in an office setting is beneficial. Join our team as a Dental Receptionist where you will contribute to creating a welcoming environment for our patients while ensuring efficient and productive office operations!

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 35 – 44 per week

Benefits

• On-site parking
• Paid time off

Ability to commute/relocate

• Mississauga, ON L5B 4M6: reliably commute or plan to relocate before starting work (required)

Education

• Bachelor's Degree (preferred)

Experience

• Administrative: 2 years (preferred)

Work Location: In person