Dental Recall Centre

**Job Summary**

• *Duties**
• Schedule and confirm dental appointments for patients, ensuring optimal use of the dentist's time.
• Utilize electronic medical records systems, such as Epic and Dentrix, to maintain accurate patient information.
• Manage incoming calls on multi-line phone systems, addressing inquiries and providing excellent customer service.
• Assist in the recall process by reaching out to patients for follow-up appointments and reminders.
• Maintain a clean and organized front desk area, ensuring all administrative tasks are completed efficiently.
• Collaborate with dental staff to streamline office operations and improve patient experience.
• Uphold confidentiality and adhere to HIPAA regulations regarding patient information.
• *Skills**
• Proficiency in using electronic medical records systems, particularly Abledent new version.
• Strong understanding of medical terminology related to dental practices.
• Previous experience as a dental receptionist or in a similar role within a dental or medical office environment.
• Familiarity with office procedures and administrative tasks.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Experience with front desk operations and managing multi-line phone systems. This position is an excellent opportunity for individuals looking to advance their career in the dental field while providing essential support to our patients and staff.
• *Job Type**: Part-time

Pay: From $22.00 per hour

Expected hours: 10 per week

• *Benefits**:
• Casual dress
• Dental care
• Flexible schedule

Work Location: In person