Dental Receptionist

Job Summary

We are seeking a friendly, organized, and professional Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service while managing appointments, billing, and administrative tasks. Experience with ABELDent dental software is preferred.

Qualifications & Skills

• High school diploma or equivalent (Dental Office Administration certificate is an asset)
• Previous experience in a dental office or medical reception is preferred
• Experience with ABELDent software is preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Knowledge of dental terminology, insurance billing, and scheduling is an asset
• Proficiency with computers, Microsoft Office, and email systems
• Professional appearance and positive attitude
• Ability to work independently and as part of a team

Responsibilities

• Greet and check in patients in a courteous and professional manner
• Schedule, confirm, and manage patient appointments
• Answer phone calls, emails, and patient inquiries
• Process insurance claims, pre-authorizations, and billing
• Maintain accurate patient records and charts in ABELDent
• Handle payments, invoicing, and receipts
• Coordinate with dentists and dental staff regarding patient care and scheduling
• Maintain a clean and organized reception area
• Follow office policies, privacy regulations, and infection control standards

Job Types: Full-time, Permanent

Pay: $17.80-$23.00 per hour

Expected hours: 30 – 40 per week

Benefits

• On-site parking

Work Location: In person