Receptionist - Limited to Endodontics

** NO EVENINGS OR WEEKENDS**

• *About us**:**
• *Limited to Endodontics** is a specialty dental practice dedicated to providing expert endodontic care in a professional, courteous, and comfortable environment. Our focus is on delivering exceptional, specialized dental solutions tailored to meet each patient’s needs.

Our team of skilled endodontists—**Dr. Malkhassian, Dr. Salehipour, Dr. Persaudmehr, and Dr. Seltzer**—are dental specialists with advanced educational training and expertise in endodontic procedures. They are committed to excellence and have limited their practice exclusively to endodontic therapy.

Conveniently located at **55 City Centre Drive in Mississauga, ON**, our practice is proud to serve the community with the highest standards of care and professionalism.

• *Benefits of Joining Our Team**:
• ** Competitive compensation**
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• *Schedule: Full-time**

Monday-Friday (8:00-4:00)

• *Responsibilities**:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
• Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
• Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
• Build strong relationships with patients and our referring dentists to ensure trust and loyalty
• Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
• *About You**:
• Previous clinical experience as a Treatment/Scheduling Coordinator is preferred
• 1-2 years of Dental Administrative Experience
• Keen working knowledge of Abeldent Practice Management Software is required
• Knowledge and understanding of oral treatment plans and ability to educate patients
• Strong customer service experience
• Detail oriented#LI-BD1