Office Manager / Treatment Coordinator (Mississauga)

Full-Time | Growth-Focused | Leadership Role in a Collaborative Dental Group

We are part of a small, growing group of privately owned dental practices across the GTA. We are deeply committed to exceptional patient care, continuous learning, and fostering a positive, supportive environment where our teams feel valued, trusted, and empowered.

We are looking for an experienced Office Manager and/or Treatment Coordinator to join our Mississauga team. The right candidate is a strong communicator, natural leader, and problem-solver—someone who genuinely enjoys helping patients and supporting the team. This posting is to hire one or two positions, depending on fit.

⭐ Who We Are

We believe in

Integrity and accountability in every interaction
Open communication and collaboration across locations
Leadership through support—not authority
Growth, training, and mentorship for all team members
Exceptional patient experience, every visit

We believe managers and treatment coordinators should elevate the team: building trust, aligning goals, and helping staff feel confident and supported in their roles.

⭐ About the Role

We are hiring for Office Manager, Treatment Coordinator, or a combination of both roles depending on candidate experience.

Office Manager Responsibilities

Lead and support a high-performing team of administrators, assistants, and hygienists
Run daily operations smoothly with professionalism and positivity
Hold regular staff check-ins to ensure clarity, confidence, and support
Collaborate with owners, regional managers, and dentists on goals and KPIs
Maintain a culture of respect, teamwork, and open communication
Oversee onboarding, training, coaching, and staff development
Organize meetings, inspections, and office-wide initiatives
Manage office ordering, supply inventory, and vendor communication
Maintain accountability while modeling empathy and fairness
Support implementation of our Smile Centre systems and charter values

Treatment Coordinator Responsibilities

Guide patients through treatment plans with clarity, compassion, and transparency
Explain benefits, costs, timing, and insurance limitations in a supportive manner
Present surgical and sedation cases confidently
Coordinate appointments for multi-step and specialty treatments
Follow up with patients to encourage understanding, trust, and case acceptance
Collaborate with dentists to ensure accurate and complete treatment presentation
Maintain detailed charts, estimates, and follow-up trackers

⭐ What We’re Looking For

Required experience

Minimum 2 years in dental administration, management, or treatment coordination
Strong knowledge of Dentrix
Experience with RecallMax or similar patient communication software
Comfort working in a surgical and sedation-based practice
Ability to build strong relationships with patients and staff
High level of organization, initiative, and reliability
Leadership style centred on support, growth, teamwork, and clear communication

Bonus

Experience in multi-location dental environments
Familiarity with KPIs, practice metrics, and spreadsheets
A passion for coaching and developing people

⭐ Why Work With Us?

A supportive leadership team that values your voice
A culture focused on mentorship, training, and continuous improvement
Competitive compensation
Growth opportunities within a rapidly expanding group
Being part of a team that genuinely cares about its people and patients

How to Apply

If you’re a supportive leader, a strong communicator, and someone who thrives in a team-centred environment, we’d love to hear from you.

Please submit your resume with a brief note about why you feel you’d be a great fit for our practice!

Job Types: Full-time, Permanent

Pay: $28.00-$35.00 per hour

Benefits

Dental care
Extended health care
On-site parking
Paid time off

Ability to commute/relocate

Mississauga, ON L5R 4B1: reliably commute or plan to relocate before starting work (required)

Application question(s)

Which practice management software are you familiar with? (Dentrix, Abeldent, Tracker, etc)

Experience

dental office management: 3 years (required)

Work Location: In person

Practice Manager / Treatment Coordinator

Job Type