Dental Receptionist - Minimum 2 Years experience

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring smooth operations within our dental practice, from scheduling appointments to handling patient inquiries.

Responsibilities

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule and confirm appointments, ensuring optimal use of the dentist's time.
• Maintain accurate patient records and manage health information effectively.
• Handle insurance verification and assist patients with understanding their coverage options.
• Process insurance billing and collections in a timely manner.
• Review documentation for completeness and accuracy before patient visits.
• Answer phone calls and respond to patient inquiries with professionalism and care.
• Collaborate with dental staff to ensure seamless communication and patient flow.

Requirements

• Proven experience in an administrative role, as a Dental Receptionist - minimum 2 years
• Strong front desk management skills with a focus on customer service excellence.
• Familiarity with dental and dental billing processes.
• Proficient in insurance verification procedures
• Excellent organizational skills with attention to detail in documentation review.
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• Strong communication skills, both verbal and written, to interact with patients and staff efficiently.

Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the overall success of our practice!

Job Type: Full-time

Pay: $23.00-$29.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• Day shift
• No weekends

Ability to commute/relocate:

• Nepean, ON K2J 5G3: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental receptionist: 2 years (required)

Work Location: In person